Clik here to view.
Leadership Gets Right to the Heart of Things
“Leadership” is one of those over-used business words, but it’s also a really important idea for every organization. From an organization development perspective, leadership has mostly to do with...
View ArticleThe Shot Across the Bow
If the only time you provide feedback to employees is during the formal yearly appraisal, you are setting yourself up for disagreements, hurt feelings, or even personnel actions that contest the...
View ArticleGreen Jobs—What are They and How Do I Get One?
With the rate of unemployment climbing, the green job sector seems to be attracting a lot of attention. While the Detroit automakers cast about for public rescue funds, Hemlock Semiconductor Corp.,...
View ArticleClik here to view.
Venemous Training
As unseemly as it might be to toot one’s own horn, I feel compelled to announce that yours truly is the proud recipient of a Certificate of Appreciation from the American Association of...
View ArticleStellar Performance
If a job description and a paycheck were all that were required to have high performing employees, we managers could surf the net or play golf every afternoon.Of course, it takes more than that to get...
View ArticleAlt-Texts
A collective sigh of relief from college students and their parents is being heard across the country.To ease the pain of climbing tuition rates and accumulating student loans, colleges are exploring...
View ArticleClik here to view.
Difficult Conversations
Problems aren’t generally easy to talk about – that’s part of the problem! It may be that the most important skill for people in organizations is the ability to work through difficult conversations to...
View ArticleTo Tweet or not to Tweet?
They say that the capital building was all a-twitter during President Obama's February 24th speech. Some tweet gems reported in the national media included stunning commentary on the setting up of the...
View ArticleClik here to view.
De-mystifying Vision
In strategic planning sessions, managers often wrangle with the idea of vision. Some find the idea of vision to be of the utmost importance, and others consider the idea too “touchy feely” and...
View ArticleViral Marketing
Want to get your business to spread like the influenza? Ponzi did it... Madoff (allegedly) did it… Not that they are worthy of emulation—my point is they generated huge revenue with virtually no...
View ArticleWhat Every CEO Knows About Negotiating
There are as many approaches to negotiation as there are self help titles on the shelves of a discount bookstore.Fearless Negotiation, Win - Win Negotiation, How to Win at Negotiation, Getting to Yes,...
View ArticleNegotiating 101: Part 2- Anticipating and Overcoming Objections
There are two basic points when anticipating and overcoming objections. One is to realize that you need to have a rationale ready to support your statements. If you have a hard time coming up with the...
View ArticleNegotiating 101: Part 3- Negotiation Tactics
I believe every negotiator should be thoroughly versed with the common (and uncommon) tactics used in negotiations. Not because I advocate their use—I don’t. Tactics often are used to pressure,...
View ArticleValue Proposition
The idea of a unique value proposition is most commonly associated with marketing and defined on Wikipedia.org as, “Put simply, what the customer gets for his money.” I’ve heard marketing executives...
View ArticleCorporate Culture and Tribal Leadership
Fish school,Birds flock,People tribeI read recently how University of Southern California Marshall School of Business professor Dave Logan proposes the idea that people naturally form tribes and tribal...
View ArticleAvoiding the Duds: Making the Right Hire
In these hard economic times, the need to make a “good” hire is more critical than ever. There is a lot riding on the investment an organization makes in a new employee-- for both public and private...
View ArticleClik here to view.
Meditation in the Workplace
It may bring to mind pictures of the workforce sitting idly in their offices with their eyes closed, their emails unanswered, the voice-mail light flashing futilely, and their reports left unfinished....
View ArticleClik here to view.
Time Management: Priorities
I love training because it gives me a chance to practice, and even re-learn, important skills. If you know me, you know that managing time is a skill that I often need to re-learn! Recently I delivered...
View ArticleClik here to view.
Shifting Focus from Objectives to Training
Peter Drucker would have turned 100 a few weeks ago. A groundbreaking and transformative management guru, he passed away in 2005. One of his management theories states that organizational performance...
View ArticleClik here to view.
Learning from an American Story
We all know the trouble facing the U.S. Automobile industry. None of the big three are in good shape, and until recently I didn’t have faith that any had a clue as to how to respond. This New York...
View Article
